Prepare the visit
Bring the first-call brief and adapt the checklist to the work your qualified team actually does.
THE SITE VISIT THAT SELLS
Give the tech a brief, collect the answers and photos in order, and record the customer's priorities. Finish with a clear next step for the quote, including anything still missing.
24 months of access · 14-day refund
THE PROBLEM IN THE WORK
The visit is over, but a measurement, photograph or customer answer is still missing. The person writing the quote has to reconstruct the job. This course helps you turn the visit into a clear handoff, with the information recorded and any blocker assigned.
Build the starting point. Test it on a job of your own.
See what you finishWHAT YOU LEAVE WITH
Follow the walkthroughs and adapt the materials to the work you do. Each part has a practical finish you can check.
Bring the reason for the visit, the home, existing system, decision-makers and main concern forward from the first call. Keep the brief with the job.
WORK WITHVisit brief
Confirm the decision, budget range and required timing calmly before the price. Record answers rather than relying on what the tech remembers later.
WORK WITHSite-visit questions
Use Ask, Measure, Photograph and Next step to collect the information your quote needs. The supplied trade rows cover HVAC/heat pumps, solar/battery and plumbing; US adaptations are recommended practice and plumbing needs a licensed plumber to check it.
WORK WITHMeasurement and photo checklist
This is recommended practice. Show realistic choices that relate to what matters to this customer; do not invent savings or offer a choice you would not install.
WORK WITHCustomer priorities
The end-of-visit line is recommended practice. Choose a promise you can keep, write it on the job and tell the office. If it changes, tell the customer before that time passes.
WORK WITHQuote handoff words
LOOK INSIDE THE ACTUAL MATERIALS
Use the working material while you follow the lesson. Adapt it to your business. These are blank source samples, not customer or student results.
Keep the original templates. Print a blank copy before you start, or work in the editable format supplied.
FROM THE LESSON TO YOUR WORK
FROM FAMILY INSTALLATION BUSINESSES IN SLOVAKIA AND THE CZECH REPUBLIC.DENIS BUBENÍK · OPERATOR & COURSE CREATOR
I run operations in our family's installation businesses in Slovakia and the Czech Republic. We install air conditioning, heat pumps and solar. These courses bring together our workflow and the practices I would add for a business in the US or Canada.
Our practice means what runs in our family company. Recommended practice means what I would add or adapt for a US or Canadian business. Customer priorities, the end-of-visit line and US trade adaptations are Recommended practice. Plumbing needs qualified local review.
The site visit that sells
24 months of access (731 days).
One business and its own staff.
Self-paced. You adapt and test the materials. No setup service, coaching or live calls.
BEFORE YOU START
Use paper, a spreadsheet or the tools you already have. The lessons and materials teach the workflow. A software account or texting service is not included.
You follow the lessons, adapt the materials and test them on your own work. No setup service, coaching, live calls or personal quote review is included.
The business licence covers one business, its own locations and its own staff. It does not cover agency clients, other companies or resale.
Have the appropriate local professional check your wording, terms and required notices. The course is not legal advice or technical installation training.
Full refund within 14 days of purchase, no questions, including after viewing or downloads. Existing course purchases have 24 months of access (731 days), not lifetime.