Choose the rule and owner
Define the finished-job trigger, neutral exclusions, consent and stop treatment. Use the same review path for eligible customers.
HONEST REVIEW ENGINE
Choose one neutral asking rule, give the task an owner, and prepare the words for asking and replying. Use a weekly check to find missed asks, duplicates and reviews still waiting for an answer.
24 months of access · 14-day refund
THE PROBLEM IN THE WORK
One finished job gets forgotten, another gets contacted twice, and a difficult review waits unanswered. This course helps you make the asking and reply process visible without filtering for happy customers, offering rewards or asking for a particular rating.
Build the starting point. Test it on a job of your own.
See what you finishWHAT YOU LEAVE WITH
Follow the walkthroughs and adapt the materials to the work you do. Each part has a practical finish you can check.
Choose when the ask happens and use the same rule for everyone. Keep neutral exclusions and opt-outs visible; a customer sounding unhappy is not a reason to withhold the public review link.
WORK WITHReview Rule Card
If more than one event can trigger a request, check that the same job is not contacted twice. The course shows a record you can keep with your existing process; it does not connect a review automation for you.
WORK WITHAsk record and duplicate check
Use the same direct Google review link and neutral words. Email and QR alternatives, plus one optional reminder, are recommended practice. Insert your own working QR code and check the applicable messaging rules before use.
WORK WITHReview text, email and QR wording
Keep replies short, avoid private job details and take the real issue to a direct conversation. The recommended reply-rules sheet adds an agreed reply window and a dated log.
WORK WITHReview reply words
This recommended check compares finished jobs with eligible asks, accounts for neutral skips and looks for unanswered reviews and missed opt-outs. Count the asks and follow-through; customers decide whether to review and what to say.
WORK WITHWeekly check
LOOK INSIDE THE ACTUAL MATERIALS
Use the working material while you follow the lesson. Adapt it to your business. These are blank source samples, not customer or student results.
Keep the original templates. Print a blank copy before you start, or work in the editable format supplied.
FROM THE LESSON TO YOUR WORK
FROM FAMILY INSTALLATION BUSINESSES IN SLOVAKIA AND THE CZECH REPUBLIC.DENIS BUBENÍK · OPERATOR & COURSE CREATOR
I run operations in our family's installation businesses in Slovakia and the Czech Republic. We install air conditioning, heat pumps and solar. These courses bring together our workflow and the practices I would add for a business in the US or Canada.
Our practice means what runs in our family company. Recommended practice means what I would add or adapt for a US or Canadian business. Email and QR alternatives, the optional reminder, reply rules and weekly check are Recommended practice.
Honest review engine
24 months of access (731 days).
One business and its own staff.
Self-paced. You adapt and test the materials. No setup service, coaching or live calls.
BEFORE YOU START
Use paper, a spreadsheet or the tools you already have. The lessons and materials teach the workflow. A software account or texting service is not included.
You follow the lessons, adapt the materials and test them on your own work. No setup service, coaching, live calls or personal quote review is included.
The business licence covers one business, its own locations and its own staff. It does not cover agency clients, other companies or resale.
Have the appropriate local professional check your wording, terms and required notices. The course is not legal advice or technical installation training.
Full refund within 14 days of purchase, no questions, including after viewing or downloads. Existing course purchases have 24 months of access (731 days), not lifetime.